Privacy policy

Last Updated: 28.02.2026

Welcome to o!8studio. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from [o8studio.com] (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and your interaction with our store. When you make a purchase or attempt to make a purchase, we collect specific information necessary to fulfill your order.

Information you provide directly to us:

  • Contact & Shipping Details: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We do not store your credit card details directly. Payments are processed securely through our third-party payment providers (e.g., [Stripe / PayPal / Shopify Payments]).

  • Customer Support: Any information you provide when emailing us regarding your pre-orders, returns, or general inquiries (including unboxing videos for defect claims).

2. Cookies & Tracking Technologies

Like most e-commerce websites, our Site uses "cookies" and similar tracking technologies to function properly and provide a better shopping experience.

  • Essential Cookies: These are necessary to keep track of what is in your shopping cart and to allow you to securely check out.

  • Analytics Cookies: We use tools (such as Google Analytics) to help us understand how our customers use the Site, what regions our traffic comes from, and how our merchandise drops are performing.

  • Managing Cookies: You can choose to disable cookies through your individual browser options. However, please note that disabling essential cookies may prevent you from completing a purchase on our Site.

3. How We Use Your Personal Information & Email Marketing

We use the information we collect primarily to fulfill any orders placed through the Site (processing payments, arranging shipping via Evri, and providing order confirmations).

Additionally, we use this information to:

  • Communicate with you regarding your pre-order status and customer service inquiries.

  • Screen our orders for potential risk or fraud.

  • Email Marketing: If you opt-in at checkout or sign up for our newsletter, we may send you emails about our studio, new merchandise drops, and updates. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email we send.

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties only to help us operate our store and fulfill your orders.

  • Shipping Providers: We share your name, shipping address, and contact details with Evri (and our international shipping partners) solely for delivering your merchandise and providing tracking updates.

  • E-commerce Platform: Our store is hosted on Shopify. They provide the online platform that allows us to sell our products.

  • Legal Compliance: We may share your Personal Information to comply with applicable UK laws and regulations, respond to lawful requests for information, or to protect our rights.

5. International Data Transfers

While o!8studio is based in the United Kingdom, the third-party platforms we use to run our store (such as our e-commerce host and payment gateways) may process and store your data on servers located outside of the UK and the European Economic Area (EEA), such as in the United States. We ensure that any third-party providers we use comply with international data protection standards and implement appropriate safeguards for your personal information.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary to fulfill our tax, accounting, and legal obligations in the UK.

7. Children's Privacy

Our website and merchandise are not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

8. Your Rights (UK & EU Residents) & The ICO

If you are a resident of the United Kingdom or the EEA, you have specific rights regarding your personal data under the UK GDPR:

  • The right to access the personal information we hold about you.

  • The right to ask that your personal information be corrected, updated, or deleted.

  • The right to withdraw consent for marketing communications at any time.

If you would like to exercise any of these rights, please contact us.

  • Right to Complain: If you are a UK resident and are not satisfied with our response to your privacy concerns, you have the right to lodge a formal complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to this Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

Email: contact@o8studio.com